I have yet to find anyone that has a good word about telefonica

We got a letter promoting a change in contract today 'No extra money' but getting more services. My wife said 'Oh must ring up' I said 'don't you dare it's a con', if they wanted to improve the service for no extra money why didn't they just do it and advise us. Why change the contract?????????


TELEFONICA! AGGHHHHHHHHHHHHHHHHHH