fixer

Visa Debit Chargeback – The Facts
November 8th, 2008 •
The majority of us are now aware of the benefits of using our credit cards in terms of the protection it offers us in the event the supplier is unable to offer the goods and services we have paid for.

But did you know that you can also claim the money back if you have paid on your Visa Debit card? And unlike your credit card, which imposes a minimum spend of £100, you can claim back any amount of money.

The process is called Visa Debit Chargeback, and, as the name suggests, is a procedure in which the banks will ‘charge back’ the value of the original transaction directly from the supplier’s bank, and pass this amount on to you.

All banks who issue Visa cards have only recently agreed to process chargeback requests, and there is still widespread confusion over what it is and how it works. Therefore if you meet a dead end in your discussions with bank staff, persist. The facility is there for you to take advantage of.

Invoking the chargeback procedure

If you suspect your card has been used fraudulently, if the goods and services you bought with your card are faulty or if they do not materialise, then you should contact the bank who has provided you with your Visa debit card within 120 days, requesting they initiate the chargeback process. It does not mean you will automatically and immediately get your money back. It will initially become a ‘dispute’ in which the claim will be fully investigated by both banks before any money is returned.

Addendum: This Visa Chargeback Scheme also applies to Visa Credit Cards

See also:

ld always use a visa card when paying for flights ect idealy a credit card but if you used a visa debit your still covered.

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Apartments to rent in Cristian Sur Tenerife Sur and San Marino http://www.tenerifeapartments.net
http://www.cristiansurapartments.comfor you air conditioned holiday apartment in the Cristian Sur complex

Hardley A Davidson

..and what if the supplier has gone bust (e.g airline tour operator)...any ideas???

fixer

If you read the post it says its the banks that make the refund not the airline that goes bust. David
The process is called Visa Debit Chargeback, and, as the name suggests, is a procedure in which the banks will ‘charge back’ the value of the original transaction directly from the supplier’s bank, and pass this amount on to you.

__________________
Apartments to rent in Cristian Sur Tenerife Sur and San Marino http://www.tenerifeapartments.net
http://www.cristiansurapartments.comfor you air conditioned holiday apartment in the Cristian Sur complex

Hardley A Davidson

I did read the post thanks...

So you are saying that the company who goes bust or into liquidation ..the bank or banks they have set up to operate as a company prior to going bust credit your Visa debit card account with the amount you spent with the company prior to them going bust and not supplying whatever goods or services to you?

fixer

The process is that you you go to your bank who issued your visa debit card and ask them to charge the sum back from the failed suppliers bank.

__________________
Apartments to rent in Cristian Sur Tenerife Sur and San Marino http://www.tenerifeapartments.net
http://www.cristiansurapartments.comfor you air conditioned holiday apartment in the Cristian Sur complex

jenniwren

It works too, my daughter recovered her costs when Seguro went bust.