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Being quite new to all this I checked out some comments on here and other forums before even considering getting involved in the whole phone and broadband thing, and due to my lack of spanish decided to use an english speaking company to help me out
Well just assuming for a moment that you are for real, let's just hope you don't run into problems with Direct Telecom, because if you do ... they'll tell you not to bother going to Trading Standards to complain "because they don't speak English".
Direct Telecom is a company, you should know, which seems actively to dissuade its own customers from making legitimate complaints about its lack of service.
Oh silly have you finished work now? Looking forward to a night of no ADSL? You must have a dongle or something else you'd not be communicating now, unless of course you are in a Internet cafe or something.
You still haven't named the 'English' speaking company although we all know it's Direct Telecom.
Anyhooo good luck in your pursuit - Telefonica is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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'You cannot direct the wind, but you can adjust your sails'
I have to say after reading this thread i would be most annoyed too if i had recieved the service (or lack of) you seem to have received by Direct Telecom and i too have fiends in a similar situation after trying to change to the 'One Bill" tariff. However i've have been on "One Bill" for about 8 weeks and the changeover was very simple and painfree. I'm obviously one of the lucky ones (so far )
Hopefully Direct Telecom will take notice of this thread and do something to reassure any customers old and new.
Good Luck to anyone who after reading this through still wishes to use their service, i hope you're as lucky as i've been.
I have to say after reading this thread i would be most annoyed too if i had recieved the service (or lack of) you seem to have received by Direct Telecom and i too have fiends in a similar situation after trying to change to the 'One Bill" tariff. However i've have been on "One Bill" for about 8 weeks and the changeover was very simple and painfree. I'm obviously one of the lucky ones (so far )
Hopefully Direct Telecom will take notice of this thread and do something to reassure any customers old and new.
Good Luck to anyone who after reading this through still wishes to use their service, i hope you're as lucky as i've been.
Actually silly billy is someone at Direct Telecom trying and failing to make a point!
Yes you are one of the thousands of happy customers DT claim to have and I'm sure there are (surely) more of them out there, at least your post will warm their hearts
Not knocking you at all by the way!
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'You cannot direct the wind, but you can adjust your sails'
Re: Incompetent idiots! 
Finished what Hon?
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