Telephone redirect from UK

atlantisclub · 20-10-08, 10:35

Hi, I wonder if there are any "Telephone Techies" on the Forum who can offer advice on this....

We have a business in the UK, and currently redirect incoming calls to our mobile phone when we come to Tenerife for a few days each month. The problem is that because the ring tone is different from the ring tone in the UK, our customers think they've got a wrong number and hang up.

Does anyone have any idea how we might solve or work around the problem, other than by using a "Virtual Receptionist" in the UK.

Thanks in advance

Harlequin · 20-10-08, 14:37

Speak with Direct Telecom.

They can offer an 0844 locall number for the UK that connects to a Spanish fixed line number.

While you're at it ask them about theie 1051 service so you can set up a service that allows you to call these people back from your spanish landline at cheap rates.

Hope that's of some use.